LET’S COMPLAIN TOGETHER - 2
In my previous post I gave a few options how to get a benefit from your hotel.
Let me make it clear that it’s about only a high-service hotels 5* plus,better if it’s an international brand, who cares about their reputation.
Don’t expect the same from 3-4* hotels.
Today will continue my list ( it’s all based on real situations!! I was the witness)
✅ CHECK IN - a hotel was not able to provide a early check-in ? And they made you wait for an hours after you traveled maybe around 15-24 hours?
They deserve to be punished!
It’s your chance to insist on upgrade! In that case you can wait for a while, otherwise say that you will call immediately to you travel agent to cancel the booking. ⠀
P.S. hotels are very afraid to have a conflicts with travel agency, because of one little complain they will lose a lot guests in the future). So better book your travel via a famous agency.⭐️
✅ CHECK OUT
The hotel refused to provide late check out? (May happens if the hotel having full occupancy)
In this case they must provide an additional place where you can take rest, take shower or sleep for a while)
If it didn’t happen and you have to wait in the lobby/at reception - It’s your turn again!💃🏽
Be brave to ask them about a fresh fruits plate and DEFINITELY- about a complimentary transfer to the airport. ⠀
✅ TRIP ADVISOR / REVIEWS 🔥
Actually this is the best way doesn’t matter what is happening.
Threaten that you will make a huge BAD review on Trip Advisor.com / Booking / Agoda and etc.
This is the worse what the hotel management could even hear! Because all years of hard work can be spoil by 1 unsatisfied guest. ⠀
I wish to enjoy your stay wherever you’re and don’t waste your time ... but if something.. You know what to do 😉